Work Experience UK Privacy and Data Protection

This notice explains how we will process your personal information.

When you provide personal information to The Tellus Group Ltd (including any of its subsidiaries), the data controller is Tellus group Limited.

If another company is the data controller, this will be made clear when you provide your personal information.

Tellus Group Limited has its registered office at 22 Lockyer Street, Plymouth, PL1 2QW, United Kingdom.

The data controller will use your information together with other information for administration (including providing any goods, services or information you have requested), marketing, credit scoring, customer services and profiling your purchasing preferences. We will disclose your information to our service providers and agents for these purposes only. We may keep your information for a reasonable period.

When you visit one of our websites, we may send you a cookie. A cookie is a small file that can be placed on your computer’s hard disk for record keeping purposes and we may use them to do a number of things:

Cookies help us to recognise you when you next visit one of our websites and note the advertisements displayed to you. This allows us to tailor the advertisements we provide to your preferences. We may use the services of third party ad servers for this purpose.

Cookies may be used to compile anonymous statistics related to the take up or use of services, or to patterns of browsing. A third party collects such data on our behalf to measure web site performance. Information collected is aggregated for reporting purposes. No personally identifiable information is collected by this service. The use of this service assists us in measuring and improving the structure and ease of use of our web sites.

You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. Please be aware that if you disable cookies, some of the services on our websites may not be available to you.

If you apply for credit then to help us to make credit decisions about you, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of various credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated for fraud prevention, money laundering prevention and occasionally for tracing debtors.

We would like to share your information with organisations who are our business partners. We or they may contact you by mail, telephone, SMS or e-mail to let you know about any goods, services or promotions which may be of interest to you. When you give us your personal information, we will give you the opportunity to opt out of receiving such information by post or telephone from us but remember that this will preclude you from receiving any of our special offers or promotions in future. We will also give you the oppportunity to opt in to receive such information by e-mail or SMS and will only send it to you if you do opt in or if you are an existing customer and the information relates to similar goods or services to those which you have previously purchased from us. You will also have the opportunity to opt [out of receiving]/[in to receive] information from our business partners and other third parties.

You may also exercise your right to opt out of the use of your information for marketing purposes at any time by contacting us by the methods explained at the end of this notice.

By returning or submitting a form with your personal information to us, you consent to:
a) our processing your sensitive information to answer your enquiry;
b) our processing your sensitive information to book you onto a programme;
c) our processing your sensitive personal data such as health data for the above purposes; and
d ) our transferring your information to countries which do not provide the same level of data protection as the UK if necessary for the above purposes. If we do make such a transfer we will put a contract in place to ensure your information is protected.

You have a right to ask for a copy of your information (for which we charge a small fee) and to ask us to correct any inaccuracies in your personal information (which is free). To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record telephone calls.

When you give us information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data, including sensitive personal data and to the transfer of their information abroad and to receive on their behalf any data protection notices.

How to contact us

By email: dataprotection@tellusgroup.co.uk
By telephone: +44 (0) 870 90 33 007
By mail: Data Protection Enquiries, Tellus Group Ltd, 22 Lockyer Street, Plymouth, PL1 2QW, United Kingdom

General information about data protection in the United Kingdom may be found at the Information Commissioner’s website: http://www.dataprotection.gov.uk